/* ========================================================
   GIGARED CENTRO - LIBRO DE RECLAMACIONES VIRTUAL (V2)
   Conforme a la Ley N° 29571 y Normativas de OSIPTEL
   Tokens de Diseño de Impeccable & DESIGN.md
   ======================================================== */

:root {
    --color-brand-red: #E32128;
    --color-brand-red-hover: #C41218;
    --color-brand-red-active: #A60E13;
    --color-brand-red-subtle: #FFF0F1;
    --color-brand-blue: #002B66;
    --color-brand-blue-dark: #001B4D;
    --color-brand-blue-subtle: #EDF4FF;
    --color-brand-orange: #FF5A0A;
    --color-status-warning: #D97706;
    --color-status-warning-bg: #FEF3C7;
    --color-status-success: #16A34A;
    --color-status-success-bg: #DCFCE7;
    --color-status-info: #0284C7;
    --color-status-info-bg: #E0F2FE;
    --color-status-muted: #64748B;
    --color-status-muted-bg: #F1F5F9;
    --color-surface-ground: #F8FAFC;
    --color-surface-card: #FFFFFF;
    --color-text-main: #0F172A;
    --color-text-muted: #64748B;
    --color-border-subtle: #E2E8F0;
    --color-border-focus: #E32128;
    --radius-sm: 8px;
    --radius-md: 14px;
    --radius-lg: 20px;
    --radius-full: 9999px;
    --shadow-sm: 0 2px 4px rgba(0, 43, 102, 0.04), 0 1px 2px rgba(0, 43, 102, 0.03);
    --shadow-md: 0 6px 18px -2px rgba(0, 43, 102, 0.08), 0 2px 6px -1px rgba(0, 43, 102, 0.04);
    --shadow-lg: 0 16px 36px -4px rgba(0, 43, 102, 0.12), 0 4px 12px -2px rgba(0, 43, 102, 0.06);
    --shadow-glow-red: 0 8px 25px rgba(227, 33, 40, 0.30);
    --transition-fast: 150ms cubic-bezier(0.16, 1, 0.3, 1);
    --transition-smooth: 300ms cubic-bezier(0.16, 1, 0.3, 1);
}

.page-reclamaciones {
    background-color: var(--color-surface-ground);
    color: var(--color-text-main);
    font-family: 'Inter', -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, sans-serif;
    min-height: 100vh;
    padding-bottom: 80px;
}

/* ========================================================
   1. HERO BANNER V2
   ======================================================== */
.reclamaciones-hero-v2 {
    background: linear-gradient(135deg, #001B4D 0%, #002B66 52%, #08162B 100%);
    color: #FFFFFF;
    padding: 70px 0 85px;
    position: relative;
    overflow: hidden;
}

.reclamaciones-hero-v2::before {
    content: "";
    position: absolute;
    top: -40%;
    right: -15%;
    width: 650px;
    height: 650px;
    background: radial-gradient(circle, rgba(227, 33, 40, 0.18) 0%, rgba(0, 43, 102, 0) 70%);
    pointer-events: none;
    transform: rotate(-15deg);
}

.reclamaciones-hero-v2::after {
    content: "";
    position: absolute;
    bottom: -30%;
    left: -10%;
    width: 500px;
    height: 500px;
    background: radial-gradient(circle, rgba(0, 194, 203, 0.12) 0%, rgba(0, 27, 77, 0) 70%);
    pointer-events: none;
}

.reclamaciones-hero-content {
    max-width: 860px;
    margin: 0 auto;
    text-align: center;
    position: relative;
    z-index: 2;
}

.reclamaciones-hero-title-v2 {
    font-family: 'Outfit', sans-serif;
    font-size: clamp(2.2rem, 4.5vw, 3.4rem);
    font-weight: 800;
    line-height: 1.15;
    letter-spacing: -0.025em;
    color: #FFFFFF;
    margin-bottom: 18px;
    text-wrap: balance;
}

.reclamaciones-hero-title-v2 span {
    color: var(--color-brand-red);
}

.reclamaciones-hero-subtitle-v2 {
    font-size: clamp(1rem, 2vw, 1.15rem);
    line-height: 1.6;
    color: rgba(255, 255, 255, 0.85);
    margin: 0 auto 30px;
    max-width: 720px;
    text-wrap: pretty;
}

.reclamaciones-badges-v2 {
    display: flex;
    justify-content: center;
    flex-wrap: wrap;
    gap: 12px;
}

.reclamaciones-badge-item {
    display: inline-flex;
    align-items: center;
    gap: 8px;
    background: rgba(255, 255, 255, 0.08);
    border: 1px solid rgba(255, 255, 255, 0.15);
    padding: 8px 16px;
    border-radius: var(--radius-full);
    font-size: 0.86rem;
    font-weight: 500;
    color: #FFFFFF;
    backdrop-filter: blur(4px);
}

.reclamaciones-badge-item i.text-red {
    color: #FF5A5F;
}

/* ========================================================
   2. CONTENEDOR PRINCIPAL
   ======================================================== */
.reclamaciones-main-container {
    max-width: 1040px;
    margin: -35px auto 0;
    position: relative;
    z-index: 10;
    padding: 0 16px;
}

/* ========================================================
   3. TARJETA INSTITUCIONAL DEL PROVEEDOR (CUMPLIMIENTO INDECOPI)
   ======================================================== */
.provider-legal-card {
    background: var(--color-surface-card);
    border-radius: var(--radius-md);
    box-shadow: var(--shadow-sm);
    border: 1px solid var(--color-border-subtle);
    padding: 22px 24px;
    margin-bottom: 24px;
}

.provider-legal-header {
    display: flex;
    align-items: center;
    justify-content: space-between;
    flex-wrap: wrap;
    gap: 12px;
    margin-bottom: 16px;
    padding-bottom: 12px;
    border-bottom: 1px solid var(--color-border-subtle);
}

.provider-legal-title {
    display: flex;
    align-items: center;
    gap: 10px;
    font-family: 'Outfit', sans-serif;
    font-size: 1.05rem;
    font-weight: 700;
    color: var(--color-brand-blue-dark);
    margin: 0;
}

.provider-legal-title i {
    color: var(--color-brand-blue);
    font-size: 1.15rem;
}

.provider-legal-badge {
    display: inline-flex;
    align-items: center;
    gap: 6px;
    background: var(--color-brand-blue-subtle);
    color: var(--color-brand-blue);
    font-size: 0.78rem;
    font-weight: 700;
    text-transform: uppercase;
    letter-spacing: 0.05em;
    padding: 4px 10px;
    border-radius: var(--radius-full);
}

.provider-legal-grid {
    display: grid;
    grid-template-columns: repeat(2, 1fr);
    gap: 14px;
}

@media (max-width: 767px) {
    .provider-legal-grid {
        grid-template-columns: 1fr;
    }
}

.provider-grid-item {
    background: #F8FAFC;
    border: 1px solid var(--color-border-subtle);
    border-radius: var(--radius-sm);
    padding: 12px 16px;
    display: flex;
    flex-direction: column;
}

.provider-grid-label {
    font-size: 0.75rem;
    font-weight: 700;
    text-transform: uppercase;
    letter-spacing: 0.05em;
    color: var(--color-text-muted);
    margin-bottom: 4px;
}

.provider-grid-value {
    font-size: 0.94rem;
    font-weight: 600;
    color: var(--color-brand-blue-dark);
    line-height: 1.4;
}

.provider-email-box {
    display: inline-flex;
    align-items: center;
    gap: 8px;
    color: var(--color-brand-blue);
    font-weight: 700;
    font-size: 0.9rem;
    text-decoration: none;
    word-break: break-all;
    transition: color var(--transition-fast);
}

.provider-email-box:hover {
    color: var(--color-brand-red);
    text-decoration: underline;
}

.provider-email-box i {
    color: var(--color-brand-red);
    font-size: 1rem;
    flex-shrink: 0;
}

.titular-quick-check {
    display: inline-flex;
    align-items: center;
    gap: 8px;
    margin-bottom: 8px;
    background: #EDF4FF;
    border: 1px solid #BFDBFE;
    padding: 4px 12px;
    border-radius: var(--radius-full);
}

.titular-quick-check input[type="checkbox"] {
    width: 15px;
    height: 15px;
    accent-color: var(--color-brand-red);
    cursor: pointer;
    margin: 0;
}

.titular-quick-check label {
    font-size: 0.8rem;
    color: var(--color-brand-blue-dark);
    font-weight: 600;
    cursor: pointer;
    margin: 0;
    user-select: none;
}

/* ========================================================
   4. GUÍA ORIENTATIVA RÁPIDA (RECLAMO VS. QUEJA)
   ======================================================== */
.reclamaciones-guide-card {
    background: linear-gradient(135deg, #F0F7FF 0%, #FFFFFF 100%);
    border: 1px solid #BAE6FD;
    border-radius: var(--radius-md);
    padding: 20px 24px;
    margin-bottom: 24px;
}

.guide-card-header {
    display: flex;
    align-items: center;
    gap: 10px;
    margin-bottom: 14px;
}

.guide-card-header i {
    font-size: 1.25rem;
    color: #0284C7;
}

.guide-card-header h3 {
    font-family: 'Outfit', sans-serif;
    font-size: 1.05rem;
    font-weight: 700;
    color: var(--color-brand-blue-dark);
    margin: 0;
}

.guide-columns-grid {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(260px, 1fr));
    gap: 16px;
}

.guide-column-item {
    background: #FFFFFF;
    border: 1px solid rgba(0, 43, 102, 0.12);
    border-top: 2px solid var(--color-brand-blue);
    border-radius: var(--radius-sm);
    padding: 14px 16px;
    box-shadow: 0 2px 8px rgba(0, 43, 102, 0.04);
}

.guide-column-item.queja {
    border-top-color: var(--color-brand-red);
}

.guide-column-item.plazo {
    border-top-color: #10B981;
}

.guide-column-title {
    font-family: 'Outfit', sans-serif;
    font-size: 0.95rem;
    font-weight: 700;
    color: var(--color-brand-blue-dark);
    margin-bottom: 6px;
    display: flex;
    align-items: center;
    gap: 6px;
}

.guide-column-desc {
    font-size: 0.85rem;
    color: var(--color-text-muted);
    line-height: 1.45;
    margin: 0;
}

/* ========================================================
   5. NAVEGACIÓN DE PESTAÑAS SEGMENTADAS
   ======================================================== */
.reclamaciones-tab-control {
    background: #E2E8F0;
    border-radius: var(--radius-md);
    padding: 6px;
    display: flex;
    gap: 6px;
    margin-bottom: 28px;
    border: 1px solid #CBD5E1;
}

.reclamaciones-tab-control .nav-item {
    flex: 1;
    list-style: none;
}

.reclamaciones-tab-btn {
    width: 100%;
    min-height: 52px;
    border-radius: 10px;
    border: none;
    background: transparent;
    color: #475569;
    font-family: 'Outfit', sans-serif;
    font-size: 1.05rem;
    font-weight: 600;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: 10px;
    padding: 12px 20px;
    transition: all var(--transition-fast);
    cursor: pointer;
}

.reclamaciones-tab-btn:hover {
    color: var(--color-brand-blue);
    background: rgba(255, 255, 255, 0.65);
}

.reclamaciones-tab-btn.active {
    background: var(--color-surface-card) !important;
    color: var(--color-brand-blue-dark) !important;
    font-weight: 700;
    box-shadow: var(--shadow-sm);
    position: relative;
}

.reclamaciones-tab-btn.active::after {
    content: "";
    position: absolute;
    bottom: 0;
    left: 20%;
    right: 20%;
    height: 3px;
    background: var(--color-brand-red);
    border-radius: var(--radius-full);
}

.reclamaciones-tab-btn i {
    font-size: 1.1rem;
    color: var(--color-brand-red);
}

/* ========================================================
   6. TARJETA DEL FORMULARIO DE RECLAMACIÓN
   ======================================================== */
.reclamaciones-form-card {
    background: var(--color-surface-card);
    border-radius: var(--radius-lg);
    padding: 44px 40px;
    box-shadow: var(--shadow-md);
    border: 1px solid var(--color-border-subtle);
}

.reclamaciones-form-header {
    margin-bottom: 32px;
    padding-bottom: 20px;
    border-bottom: 1px solid var(--color-border-subtle);
}

.reclamaciones-form-title {
    font-family: 'Outfit', sans-serif;
    font-size: 1.95rem;
    font-weight: 700;
    color: var(--color-brand-blue-dark);
    margin: 0 0 8px;
    letter-spacing: -0.02em;
}

.reclamaciones-form-lead {
    font-size: 0.95rem;
    color: var(--color-text-muted);
    margin: 0;
    line-height: 1.5;
}

/* Pasos numerados del Formulario */
.form-step-section {
    margin-bottom: 32px;
    position: relative;
}

.form-step-header {
    display: flex;
    align-items: center;
    gap: 12px;
    margin-bottom: 20px;
    padding-bottom: 10px;
    border-bottom: 1.5px solid #F1F5F9;
}

.step-number-circle {
    width: 32px;
    height: 32px;
    border-radius: var(--radius-full);
    background: linear-gradient(135deg, var(--color-brand-blue) 0%, var(--color-brand-blue-dark) 100%);
    color: #FFFFFF;
    display: flex;
    align-items: center;
    justify-content: center;
    font-family: 'Outfit', sans-serif;
    font-weight: 800;
    font-size: 0.95rem;
    flex-shrink: 0;
}

.step-title-text {
    font-family: 'Outfit', sans-serif;
    font-size: 1.18rem;
    font-weight: 700;
    color: var(--color-brand-blue-dark);
    margin: 0;
}

/* Campos de entrada */
.form-field-group {
    margin-bottom: 20px;
}

.form-field-label {
    display: block;
    font-size: 0.875rem;
    font-weight: 600;
    color: var(--color-text-main);
    margin-bottom: 6px;
}

.form-field-label span.req {
    color: var(--color-brand-red);
    margin-left: 2px;
}

.form-field-input,
.form-field-select {
    width: 100%;
    height: 50px;
    padding: 10px 16px;
    background-color: #FAFAFA;
    border: 1.5px solid var(--color-border-subtle);
    border-radius: var(--radius-sm);
    font-family: 'Inter', sans-serif;
    font-size: 0.95rem;
    color: var(--color-text-main);
    transition: all var(--transition-fast);
    outline: none;
}

.form-field-input::placeholder {
    color: #94A3B8;
    font-weight: 400;
}

.form-field-input:focus,
.form-field-select:focus {
    background-color: #FFFFFF;
    border-color: var(--color-brand-red);
    box-shadow: 0 0 0 3px rgba(227, 33, 40, 0.12);
}

.form-field-select {
    appearance: none;
    -webkit-appearance: none;
    background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='16' height='16' fill='%23002B66' viewBox='0 0 16 16'%3E%3Cpath d='M7.247 11.14 2.451 5.658C1.885 5.013 2.345 4 3.204 4h9.592a1 1 0 0 1 .753 1.659l-4.796 5.48a1 1 0 0 1-1.506 0z'/%3E%3C/svg%3E");
    background-repeat: no-repeat;
    background-position: right 16px center;
    background-size: 12px;
    padding-right: 40px;
    cursor: pointer;
}

textarea.form-field-input {
    height: auto;
    min-height: 120px;
    resize: vertical;
    line-height: 1.5;
}

.field-hint-text {
    font-size: 0.8rem;
    color: var(--color-text-muted);
    margin-top: 5px;
    display: block;
}

/* Selector de Archivo Estilizado */
.file-upload-wrapper {
    background: #F8FAFC;
    border: 2px dashed #CBD5E1;
    border-radius: var(--radius-md);
    padding: 20px;
    text-align: center;
    position: relative;
    cursor: pointer;
    transition: all var(--transition-fast);
}

.file-upload-wrapper:hover,
.file-upload-wrapper.is-dragover {
    border-color: var(--color-brand-blue);
    background: var(--color-brand-blue-subtle);
}

.file-upload-wrapper input[type="file"] {
    position: absolute;
    inset: 0;
    width: 100%;
    height: 100%;
    opacity: 0;
    cursor: pointer;
}

.file-upload-content {
    pointer-events: none;
}

.file-upload-icon {
    font-size: 2rem;
    color: var(--color-brand-blue);
    margin-bottom: 8px;
}

.file-upload-title {
    font-size: 0.95rem;
    font-weight: 600;
    color: var(--color-text-main);
    margin-bottom: 4px;
}

.file-upload-meta {
    font-size: 0.8rem;
    color: var(--color-text-muted);
}

.file-selected-feedback {
    display: none;
    align-items: center;
    justify-content: center;
    gap: 8px;
    margin-top: 10px;
    padding: 8px 14px;
    background: #FFFFFF;
    border: 1px solid #CBD5E1;
    border-radius: var(--radius-sm);
    font-size: 0.88rem;
    font-weight: 600;
    color: var(--color-brand-blue-dark);
}

.file-selected-feedback.active {
    display: inline-flex;
}

/* Caja de Declaración Jurada y Autorización */
.form-affidavit-box {
    background: #F8FAFC;
    border: 1.5px solid #E2E8F0;
    border-radius: var(--radius-md);
    padding: 24px;
    margin-bottom: 28px;
}

.affidavit-item {
    display: flex;
    align-items: flex-start;
    gap: 12px;
    margin-bottom: 16px;
}

.affidavit-item:last-child {
    margin-bottom: 0;
}

.affidavit-item input[type="checkbox"] {
    width: 20px;
    height: 20px;
    margin-top: 2px;
    accent-color: var(--color-brand-red);
    cursor: pointer;
    flex-shrink: 0;
}

.affidavit-item label {
    font-size: 0.88rem;
    color: var(--color-text-main);
    line-height: 1.5;
    cursor: pointer;
    margin: 0;
}

.affidavit-item label strong {
    color: var(--color-brand-blue-dark);
}

/* Botón de Envío Principal */
.btn-reclamaciones-submit {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: 12px;
    width: 100%;
    min-height: 56px;
    padding: 14px 28px;
    background: linear-gradient(135deg, var(--color-brand-red) 0%, var(--color-brand-red-hover) 100%);
    color: #FFFFFF;
    border: none;
    border-radius: var(--radius-md);
    font-family: 'Outfit', sans-serif;
    font-size: 1.1rem;
    font-weight: 700;
    letter-spacing: 0.03em;
    box-shadow: var(--shadow-glow-red);
    transition: all var(--transition-fast);
    cursor: pointer;
}

.btn-reclamaciones-submit:hover {
    background: linear-gradient(135deg, var(--color-brand-red-hover) 0%, var(--color-brand-red-active) 100%);
    transform: translateY(-2px);
    box-shadow: 0 10px 28px rgba(227, 33, 40, 0.40);
}

.btn-reclamaciones-submit:active {
    transform: translateY(0);
}

.btn-reclamaciones-submit:disabled {
    opacity: 0.75;
    cursor: not-allowed;
    transform: none !important;
}

/* ========================================================
   7. TARJETA DE CONSULTA DE RECLAMO (PESTAÑA 2)
   ======================================================== */
.reclamaciones-lookup-card {
    max-width: 680px;
    margin: 0 auto;
    background: var(--color-surface-card);
    border-radius: var(--radius-lg);
    padding: 40px 36px;
    box-shadow: var(--shadow-md);
    border: 1px solid var(--color-border-subtle);
}

.lookup-card-header {
    text-align: center;
    margin-bottom: 28px;
    padding-bottom: 20px;
    border-bottom: 1px solid var(--color-border-subtle);
}

.lookup-card-icon {
    width: 56px;
    height: 56px;
    border-radius: var(--radius-full);
    background: var(--color-brand-blue-subtle);
    color: var(--color-brand-blue);
    font-size: 1.5rem;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    margin-bottom: 12px;
}

.lookup-card-title {
    font-family: 'Outfit', sans-serif;
    font-size: 1.8rem;
    font-weight: 700;
    color: var(--color-brand-blue-dark);
    margin: 0 0 8px;
}

.lookup-card-lead {
    font-size: 0.92rem;
    color: var(--color-text-muted);
    margin: 0;
}

.input-code-tracking {
    font-family: 'Outfit', monospace;
    font-size: 1.25rem;
    font-weight: 700;
    letter-spacing: 2px;
    text-align: center;
    text-transform: uppercase;
    color: var(--color-brand-blue-dark);
}

/* Resultado de Consulta */
.lookup-result-box {
    margin-top: 30px;
    background: #FFFFFF;
    border-radius: var(--radius-md);
    border: 1.5px solid #CBD5E1;
    padding: 24px;
    box-shadow: var(--shadow-sm);
    display: none;
    animation: fadeInResult 300ms cubic-bezier(0.16, 1, 0.3, 1) forwards;
}

.lookup-result-box.active {
    display: block;
}

@keyframes fadeInResult {
    from { opacity: 0; transform: translateY(8px); }
    to { opacity: 1; transform: translateY(0); }
}

.result-box-header {
    display: flex;
    align-items: center;
    justify-content: space-between;
    flex-wrap: wrap;
    gap: 12px;
    margin-bottom: 20px;
    padding-bottom: 14px;
    border-bottom: 1px solid var(--color-border-subtle);
}

.result-code-display {
    font-family: 'Outfit', monospace;
    font-size: 1.25rem;
    font-weight: 800;
    color: var(--color-brand-blue-dark);
}

/* Badges de Estado */
.status-pill {
    display: inline-flex;
    align-items: center;
    gap: 6px;
    padding: 6px 14px;
    border-radius: var(--radius-full);
    font-size: 0.85rem;
    font-weight: 700;
    text-transform: uppercase;
    letter-spacing: 0.04em;
}

.status-pill.pendiente {
    background: var(--color-status-warning-bg);
    color: var(--color-status-warning);
    border: 1px solid #FCD34D;
}

.status-pill.evaluacion {
    background: var(--color-status-info-bg);
    color: var(--color-status-info);
    border: 1px solid #7DD3FC;
}

.status-pill.atendido {
    background: var(--color-status-success-bg);
    color: var(--color-status-success);
    border: 1px solid #86EFAC;
}

.status-pill.archivado {
    background: var(--color-status-muted-bg);
    color: var(--color-status-muted);
    border: 1px solid #CBD5E1;
}

/* Timeline / Barra de Proceso */
.timeline-stepper {
    display: flex;
    justify-content: space-between;
    position: relative;
    margin: 24px 0 28px;
}

.timeline-stepper::before {
    content: "";
    position: absolute;
    top: 14px;
    left: 10%;
    right: 10%;
    height: 3px;
    background: #E2E8F0;
    z-index: 1;
}

.timeline-step {
    position: relative;
    z-index: 2;
    text-align: center;
    flex: 1;
}

.step-dot {
    width: 30px;
    height: 30px;
    border-radius: var(--radius-full);
    background: #E2E8F0;
    color: #64748B;
    margin: 0 auto 6px;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 0.85rem;
    font-weight: 700;
    border: 3px solid #FFFFFF;
    transition: all var(--transition-fast);
}

.timeline-step.completed .step-dot {
    background: #10B981;
    color: #FFFFFF;
}

.timeline-step.current .step-dot {
    background: var(--color-brand-red);
    color: #FFFFFF;
    box-shadow: 0 0 0 4px rgba(227, 33, 40, 0.20);
}

.step-label {
    font-size: 0.8rem;
    font-weight: 600;
    color: #64748B;
}

.timeline-step.current .step-label {
    color: var(--color-brand-blue-dark);
    font-weight: 700;
}

/* Grid de Datos del Resultado */
.result-details-grid {
    display: grid;
    grid-template-columns: repeat(2, 1fr);
    gap: 12px;
    background: #F8FAFC;
    border-radius: var(--radius-sm);
    padding: 16px;
    border: 1px solid var(--color-border-subtle);
    margin-bottom: 16px;
}

.result-detail-row {
    display: flex;
    flex-direction: column;
}

.result-detail-label {
    font-size: 0.76rem;
    font-weight: 600;
    text-transform: uppercase;
    color: var(--color-text-muted);
}

.result-detail-value {
    font-size: 0.92rem;
    font-weight: 600;
    color: var(--color-text-main);
}

.result-legal-note {
    font-size: 0.84rem;
    color: var(--color-text-muted);
    line-height: 1.45;
    margin: 0;
    padding-top: 12px;
    border-top: 1px dashed var(--color-border-subtle);
}

/* ========================================================
   8. RESPONSIVIDAD Y PULIDO MÓVIL
   ======================================================== */
@media (max-width: 991px) {
    .reclamaciones-hero-v2 {
        padding: 55px 0 75px;
    }
    
    .reclamaciones-form-card,
    .reclamaciones-lookup-card {
        padding: 32px 24px;
    }
}

@media (max-width: 767px) {
    .reclamaciones-hero-v2 {
        padding: 45px 0 65px;
    }

    .reclamaciones-main-container {
        margin-top: -25px;
        padding: 0 12px;
    }

    .reclamaciones-tab-control {
        flex-direction: column;
        gap: 8px;
    }

    .reclamaciones-tab-btn {
        min-height: 48px;
        font-size: 0.98rem;
    }

    .reclamaciones-form-card,
    .reclamaciones-lookup-card {
        padding: 24px 16px;
        border-radius: var(--radius-md);
    }

    .reclamaciones-form-title {
        font-size: 1.55rem;
    }

    .result-details-grid {
        grid-template-columns: 1fr;
    }

    .provider-legal-header {
        flex-direction: column;
        align-items: flex-start;
    }
}